Clinical and Regulatory Competence for Community Pharmacists
The Clinical and Regulatory Competence for Community Pharmacists is a professional development workshop designed to strengthen the capacity of pharmacists to deliver safe, accountable, and patient-centred care within community pharmacy practice.
Community pharmacists play a critical role at the frontline of medicine use and healthcare access. However, the increasing complexity of patient needs, the growing burden of chronic diseases, medication-related risks, and heightened regulatory expectations require pharmacists to possess strong clinical judgement alongside a sound understanding of professional and regulatory requirements.Â
This programme provides practical learning in clinical governance, patient assessment, clinical decision-making, pharmaceutical care documentation, regulatory compliance, inspection readiness, and professional risk management. It is designed to help participants improve the quality
of their practice, enhance patient safety, reduce professional vulnerability, and build constructive relationships with regulatory authorities and other healthcare professionals.
Ultimately, the workshop reinforces the role of the community pharmacist as a trusted healthcare
provider committed to ethical, professional, and sustainable pharmacy practice.
Who is this for
This programme is designed for:
- Community pharmacists
- Superintendent pharmacists
- Early- and mid-career pharmacists
- Pharmacists transitioning into community pharmacy practice
Programme Outcomes
At the end of the programme, participants will be able to:
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Apply the principles of clinical governance in community pharmacy practice.
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Demonstrate sound clinical decision-making in managing patient and medication-related concerns.
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Conduct effective patient assessment, counselling, and appropriate follow-up.
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Document pharmaceutical care interventions appropriately and professionally.
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Understand and operate within the relevant regulatory framework for pharmacy practice.
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Prepare effectively for regulatory inspections and engage constructively with regulatory authorities.
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Identify and manage professional, clinical, and operational risks within their practice.
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Clearly differentiate professional pharmacy practice from informal medicine retailing.
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Strengthen their contribution to patient safety, quality improvement, and interprofessional collaboration.
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Develop practical and implementable initiatives for improving the quality of their pharmacy practice.
Mode of Delivery
The programme will be delivered as a fully virtual, live, and interactive workshop using the Zoom platform.
All sessions will be facilitator-led and conducted synchronously in real time, providing participants with opportunities for structured engagement, learning, discussion, and interaction with experienced professionals.
The workshop will be facilitated by a multidisciplinary faculty comprising:
- Very senior community pharmacists
- Consultant pharmacists
- Pharmacy practice academics
- Health systems and leadership experts
Certification
Participants who successfully meet the PCN attendance and participation requirements will be awarded a certificate. The certification recognises participants' commitment to continuous professional development and their efforts towards strengthening clinical competence, regulatory understanding, and quality pharmacy practice.
